Preguntas Frecuentes | Roomg

Lista de deseos -

PREGUNTAS FRECUENTES

¿DONDE ENCUENTRO LA TIENDA FISICA?

Todas nuestras ventas son Online. Puedes contactarnos por nuestro WhatsApp ( 319 7214677) en nuestro horario de atención y despejaremos todas tus dudas.

¿TODOS LOS ENVIOS SON GRATUITOS?

Si, solo asegúrate de ingresar muy bien tus datos para garantizar la entrega por parte de las transportadoras con las que despacharemos los productos. Lo mas importante no tienes un mínimo de compra.

¿COMO SE VERA MI PAQUETE?

El envío es totalmente discreto!, lo despacharemos a nombre de Comercializadora RT y la descripción del producto llevara la palabra “ Soportes” (esto en caso de que la transportadora lo requiera)

¿Cómo puedo contactarme con Roomg?

Nuestros asesores siempre estarán disponibles en nuestro WhatsApp ( 319 7214677)

¿Cuándo llegará mi pedido?

Si te encuentras en la ciudad de Bogotá y realizas tu compra antes de la 1:00 pm. Será entregado el mismo día entre las 3:00pm a 10:00pm. Después de esta hora lo entregaremos al día siguiente.

Los envíos a nivel nacional pueden tardar 2 o 3 días hábiles dependiendo tu ubicación. No te preocupes! Te enviaremos un mensaje por nuestro canal de Whatsapp confirmándote el día de entrega.

¿Los productos tienen Garantía?

Verificamos la calidad de todos los productos antes de ser despachados y que los puertos de carga ( Pila / USB) funcionen adecuadamente.

Entenderás que por la naturaleza de su uso no podremos aceptar devoluciones del producto. Por eso es importante que elijas cuidadosamente el producto que deseas adquirir. (Materiales, medidas y características del mismo)

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